Jimbeels Anti Breakage Guarantee

Have you found your favorite mug and was it damaged in transit? Don't worry, with Jimbeels you have the anti-breakage guarantee. 

That means:
If your cup arrives damaged, you will immediately receive a replacement free of charge .

Please report the damage to info@jimbeels.store within 3 days of receipt of the mug and state the order number and your name. Please send us a photo that clearly shows the damage. We will then arrange for the same cup to be sent to you again.

If you want a refund instead, we will arrange it immediately.

Under no circumstances do you have to send the damaged mug back to us.